About Wunderstar
What does Wunderstar do?
Wunderstar is a pioneering gift brand based in the UK, offering you the opportunity to craft truly unique designs that can be printed on a variety of high-quality products such as framed prints, mugs, aprons, cushions, notebooks, and much more.
To help you create personalised designs, we’ve developed an innovative character builder. Here, you can design your own characters, including adults, teens, kids, toddlers, babies, dogs, and cats – which we affectionately refer to as “Stars.”
Once you’ve created your “Stars,” you can incorporate them into our fabulous range of design templates. Whether you’re crafting a special artwork featuring you and your friend, pet, parent, or colleague, or you’re looking to create a unique gift for your dog, Wunderstar makes it easy and fun to personalise your ideas into beautifully crafted items!
Who should I contact if I have a query or issue?
Orders
Please check and track the status of your recent orders here.
Got a question?
We’d love to hear from you but it may be quicker to find the answer to your question here within our Help Centre. Alternatively you can email our customer support team at help@wundertstar.com
Live Chat
Contact us via the quick chat link in the bottom right hand corner off your screen, we’ll come back to ASAP, if we’re offline please leave us a message and we’ll get back to you as soon as possible.
To enquire about the progress of your order please use your My Accounts section or email us: help@wundertstar.com
For any questions or just to say hello please email our customer support team, we always aim to reply as quickly as possible
For any press, social, media or PR enquiries email us: press@wunderstar.com or you can view our online press room here at Press Loft
Where are you based?
We are based in the beautiful Derbyshire Dales on the edge of the Peak District in England. Our registered address is…
Wunderstar 44 New Street Matlock Derbyshire DE4 3FE
Who should I contact if I have a query or issue?
Orders
Please check and track the status of your recent orders here.
Got a question?
We'd love to hear from you but it may be quicker to find the answer to your question here within our Help Centre. Alternatively you can email our customer support team at help@wundertstar.com
To enquire about the progress of your order please use your My Accounts section or email us: help@wundertstar.com
For any questions or just to say hello please email our customer support team, we always aim to reply as quickly as possible
For any press, social, media or PR enquiries email us: press@wunderstar.com or you can view our online press room here at Press Loft
How long will it get to receive a reply from your customer support team?
We aim to respond to all questions within 24 hours and usually much quicker than that!*
*At weekends and bank holidays we do like to have a bit of time with the family so it may take a little while longer to reply.
Where can I view your privacy policy?
You can view our privacy policy here
Where can I view your terms and conditions?
You can view our terms and conditions here