Technical Questions
Why can’t I checkout?
We apologise for any trouble you're experiencing with our website.
It's possible that the issue might be due to incorrect information in one or more fields on the payment page - for example, a phone number that's too short? We recommend double-checking that all fields are filled out correctly. If you see any fields highlighted in red, please give those particular attention to ensure they are properly filled in.
If you're still facing issues, we're here to help, please reach out to us.
My payment details aren’t working?
Please double-check your card details, as a simple typo could be causing the issue.
If you're still facing issues, we're here to help, please reach out to us at help@wunderstar.com
Are my personal information safe and secure?
Absolutely. We prioritise your privacy and security.
We do not share your personal data with any third parties as can be seen in more details within our Privacy Policy
Additionally, our website is accessible only through a secure HTTPS connection, which uses the highest level of encryption available to ensure your information is protected.
If you have any further queries we're here to help, please reach out to us.
